Microsoft Support and Recovery Assistant (SaRA) works by running tests to find the error and come up with the best solution to the identified problem. It can currently fix Office, Microsoft 365, or Outlook issues.
If the Microsoft Support and Recovery Assistant is unable to fix the problem for you, it will suggest next steps and help you contact Microsoft support.
This guide will show you how to use Microsoft Support and Recovery Assistant (SaRA) to troubleshoot and diagnose Office, Microsoft 365, Outlook and Windows issues in Windows 7, Windows 8, and Windows 10
Download and Install Microsoft Support and Recovery Assistant (SaRA)
1. Go to the website. Click the Download button. Download Microsoft Recovery Support and Support (SaRA)
2. You will receive a SaRA ZIP archive. Extract it to any folder you choose. Run the SaraSetup.exe file and follow the instructions on the screen. Install Microsoft Support And Recovery Assistant (SaRA)
Once installed, Microsoft Support and Recovery Assistant will automatically open and run.
1. Open the Start menu. Navigate to Microsoft Support and Recovery Assistant.
2. The first time you open the app, you'll need to click I Agree to accept the Microsoft Service Agreement.
3. On the next screen, click the App you want to troubleshoot in the list of available apps, then click Next button.
4. On the next page, select the issue you are having with the selected application.
Follow the instructions provided by the Microsoft Support and Recovery Assistant app.
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