Although you can come across many issues with OneDrive, syncing files is among the most common problems. Usually, it happens as a result of account issues, outdated client software, incorrect configuration, and software conflicts.
In this Windows 10 guide, we'll walk you through several troubleshooting steps to fix problems syncing files to OneDrive on your device.
Method 1: Stop and Restart OneDrive
The first method to fix OneDrive problems is to stop and restart OneDrive. To do that:
1. Press Ctrl + Shift + Esc to open Task Manager.
2. At Processes tab, right click at Microsoft OneDrive and select End Task.
3. Then click the Start menu and open OneDrive again.
4. Now try to sync your files.
Method 2: Reset OneDrive to default settings.
The next method to resolve OneDrive issues is to reset the OneDrive settings to default values, by following the steps below:
1. Simultaneously press the Windows Keys+ R to open run command box.
2. Now copy/paste the following command in the Run box and hit Enter.
%localappdata%\Microsoft\OneDrive\onedrive.exe /reset
3. During the reset process the OneDrive icon will disappear from the taskbar. Wait 2-3 minutes and then restart the computer.
4. After restart try to sync/copy your files with OneDrive. *
* Note: II the OneDrive icon doesn't appear (after restart), then start the OneDrive by using the following way:
1. Simultaneously press the Windows Keys+ R keys to open run command box.
2. Now copy/paste the following command in the Run box and hit Enter.
%localappdata%\Microsoft\OneDrive\onedrive.exe
Method 3: Fix OneDrive folder Security Permissions
1. Press Ctrl + Shift + Esc to open Task Manager.
2. At Processes tab, right click at Microsoft OneDrive and select End Task.
3. Open Windows Explorer and at the left pane right click at OneDrive folder* and select Properties.
* Note: If you don't see the OneDrive folder at the left, then explore the contents of your profile folder (C:\User\%Username%\)
3. At Security tab, click Advanced.
4. At Advanced Security Settings for OneDrive:
- Make sure that the SYSTEM, Administrators and your User account has Full Control Access at folders, subfolders and files.
- Check the Replace all child object permission entries with inheritable permissions from this object box.
- Then click OK.
5. When you done, close all windows and then try to sync your files with OneDrive.
Method 4: Completely Remove and Uninstall OneDrive
1. Open Command Prompt as Administrator.In the Search box type: cmd (or command prompt). Right click on the command prompt (result) and select Run as Administrator.
2. Inside the command prompt window, give the following command, to end the OneDrive process:
taskkill /f /im OneDrive.exe
3. Then, copy/paste the following command according your Windows version and press Enter, to uninstall OneDrive:
- If you are using a 64-bit system:
- If you are using a 32-bit system:
4. Close Command Prompt window.
5. Open Windows Explorer and open your profile folder (C:\User\%Username%\).
6. Rename the OneDrive folder to OneDrive.OLD
7. Download OneDrive
8. Open OneDriveSetip.exe and follow the onscreen instructions to install OneDrive on your computer.
9. When the installation is completed, click the OneDrive icon and click Sign in to login to your OneDrive (Microsoft) account.
10. After Sign In, move all your files from the C:\User\%Username%\OneDrive.OLD folder to the C:\User\%Username%\OneDrive fodler.
11. Start syncing your files.
That's it! Which method worked for you?
Let me know if this guide has helped you by leaving your comment about your experience. Please like and share this guide to help others.
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